Join us

Position Overview:

The People Relations Manager plays a critical role in fostering a positive workplace environment for a large organization of 5,000+ employees. The role reports to the People & Culture Department, and involves managing complex employee relations cases, resolving workplace conflicts, and ensuring full compliance with Saudi labor laws. This position partners with leadership and People & Culture (HR) teams, to promote fair treatment, open communication, and a culture of accountability while leveraging analytics and reporting to drive continuous improvement.

WE DELIVER – Let’s deliver together:

• Lead investigations into employee complaints, grievances, misconduct, and policy violations, ensuring processes comply with Saudi labor laws and internal policies.
• Serve as a trusted advisor to managers and colleagues on employee rights, workplace policies, and performance management.
• Mediate and resolve complex workplace conflicts in culturally diverse environments while maintaining professionalism and neutrality.
• Develop and maintain analytics tools and case tracking systems to identify trends, generate insights, and improve employee relations practices.
• Design and implement employee surveys to assess workplace culture, engagement, and areas for improvement.
• Prepare comprehensive reports and dashboards on employee relations metrics, case outcomes, and compliance status to inform leadership decisions.
• Develop and update policies and procedures related to the organization’s Code of Conduct, ensuring alignment with best practices and legal requirements.
• Deliver training to colleagues and management, on topics such as conflict resolution, compliance, and workplace conduct.
• Ensure compliance with Saudi labor laws, when advising on recommendations for disciplinary action.
• Collaborate with People and Culture team members and leadership, to address systemic employee relations challenges and recommend proactive solutions.

WE DREAM – This is what we dream of:

• Nationality: Saudi National (mandatory)
• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred)
• Experience: Minimum of 7–10 years of progressive experience in employee relations, HR management, or conflict resolution, preferably in organizations with 5,000+ human capital or complex structures
• Certification in HR, such as SHRM-CP/SHRM-SCP or PHR/SPHR
• Demonstrated ability to handle high-volume, complex employee relations cases with a structured and analytical approach
• Strong understanding of Saudi labor laws, workplace regulations and compliance frameworks
• Expertise in designing and implementing analytics, case tracking systems, surveys, and reports to drive actionable insights
• Proven experience in policy development, particularly related to Codes of Conduct and workplace ethics
• Strong interpersonal, analytical, and conflict resolution skills with the ability to navigate cultural sensitivities
• Ability to handle sensitive matters with discretion and maintain confidentiality
• Experience working in large, multinational organizations within the KSA or the GCC region
• English & Arabic language – Proficiency level (spoken and written)
• Strong communication skills
• Can-Do-Attitude
• Live our Values – Respect, Teamwork, Passion, Forward Thinking and Integrity

We CARE – What you can expect:

• Multinational culture
• Flat hierarchy
• Engaging and dynamic work environment
• A highly motivated team
• A modern workplace in the heart of Jeddah
• Personal and professional development opportunities
• Competitive compensation package | 22 working days annual leave + local public holidays | Appealing Health & Life Insurance plan
• We aim to be a great place to work, where our colleagues feel valued, have equal opportunities and benefit from pay equity

We DARE – YOU to apply:

• Applications from all individuals is encouraged regardless of gender
• Applications accepted from local hires ONLY